Terms & Conditions

Welcome to Lunzar. These Terms and Conditions (“Terms”) govern your access to and use of our services, products, and website at [store_url](“the Site”). By accessing or using our Site, you agree to comply with and be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree to these Terms, you must not use this Site.

We may revise these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site after changes are posted constitutes your acceptance of those changes.

1. Eligibility and User Responsibilities

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction. You agree to:

• Use the Site only for lawful purposes
• Provide accurate, current, and complete information
• Not attempt to gain unauthorized access to other user accounts or our systems
• Abide by all policies, including our Refund and Returns Policy

We reserve the right to terminate or suspend any account that violates these Terms or applicable laws.

2. Account Registration

You may be required to register an account to access some features of our Site. You are responsible for safeguarding your login credentials and for any activities or actions under your account. Notify us immediately of any unauthorized use of your account.

3. Order Acceptance and Fulfillment

All products are made to order. Once you place an order:

• Processing typically begins within 12 hours
• Orders cannot be canceled once production has started
• Delivery time includes manufacturing (3–5 business days) plus shipping (14–28 business days)

We reserve the right to cancel or refuse any order for reasons including payment issues, suspected fraud, or unavailability of items.

4. Payments and Billing

We accept secure payments via PayPal and Stripe (Visa, MasterCard, American Express, Discover). You agree to provide current, complete, and accurate payment information for all orders made through the Site.

5. Shipping Policy

Shipping times and fees are detailed on our Shipping Policy page. It is your responsibility to provide accurate shipping details. We are not liable for delivery issues caused by incorrect addresses or delays beyond our control (e.g., customs or weather disruptions).

6. Returns and Refunds

Due to the custom nature of our products, we generally do not accept returns for buyer’s remorse. You may be eligible for a refund or free replacement if:

• The product is damaged or defective
• The product differs significantly from its description
• The product has not been delivered within the estimated timeframe

All claims must be submitted within 30 days of delivery. Please refer to our full Refund & Returns Policy for complete details.

7. Intellectual Property

All content on this Site, including text, graphics, logos, designs, and software, is the property of Lunzar or its licensors and is protected under applicable intellectual property laws. You may use this Site only for personal, non-commercial purposes.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of those sites and do not endorse them. You access third-party websites at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, [store_title] shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Your use of or inability to use the Site
• Errors, delays, or service interruptions
• Any unauthorized access or use of your account or personal information

10. Termination

We reserve the right to suspend or terminate your access to the Site if you violate these Terms. Upon termination, your right to use the Site will immediately cease.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to conflict of law principles.

12. Contact Us

If you have questions about these Terms or need assistance, please contact: